Reference

Our Legal Terms and Your Rights

These legal terms set out the conditions under which your i4edu account operates, how we handle your personal data, and what you can expect from us in terms…

Account ConditionsPrivacy PolicyData RetentionCookie PolicyDispute Resolution
i4edu Our Legal Terms and Your Rights
LEGAL CONTACT PATHS

How to Reach Our Legal and Policy Team

If you have a question about your rights under our legal terms, a data request, or a dispute related to your account, our support team handles policy matters through the channels below. We aim to acknowledge all policy-related queries within 24 hours and resolve them within seven working days.

Team online

Email Support

Send your legal queries, data access requests, or account dispute details to our dedicated policy inbox at [email protected]. Include your registered account email so we can locate your records promptly and respond accurately.

Live Chat

Reach our support agents through the live chat window on i4edu.co. For legal or data-related matters, select the account and policy topic so your query routes directly to a trained policy handler rather than general support.

Written Request

For formal data deletion or account closure requests, submit a written notice through the contact form on our site. We process these requests within the statutory period required by applicable Indian data protection norms.

ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Data

Our data handling practices are designed to keep your account secure and your personal information under your control.

Data Handling

We collect only the data necessary to operate your account — name, contact details, payment identifiers for UPI, Paytm, and…

Cookie Policy

Our site uses session cookies to keep you logged in and preference cookies to remember your language and display settings.

Account Security

Every account is protected by password hashing and optional two-factor authentication.

Data Retention

We retain account records for the period required by applicable Indian law and our internal audit requirements.

Your Right to Access

You may request a copy of all personal data we hold about your account at any time by contacting [email protected].

Requesting Changes

To correct inaccurate account data, update your registered phone number, or request restriction of processing, use the account settings page…

Your Legal and Policy Questions

These are the questions we receive most often about our legal terms, privacy practices, and account rights. If your question is not covered here, reach us directly through the live chat or policy email.

We collect your name, email address, mobile number, and payment identifiers linked to UPI, Paytm, or PhonePe when you register. We also log account activity and transaction history as required by our operating terms and applicable law.

Email [email protected] from your registered address with the subject line 'Data Access Request'. We verify your identity and deliver a complete data export within fourteen days. No fee is charged for a standard access request.

Yes. Submit a verified deletion request through the contact form or by emailing our policy team. We remove your personal data from active systems after the statutory retention period has elapsed, typically within thirty days of request confirmation.

We do not sell or share your personal data with advertisers. We share data only with payment processors like UPI or Paytm to complete transactions, and with service providers bound by confidentiality agreements who assist us in operating the platform.

Raise a dispute through live chat or by emailing [email protected] with your account details and a description of the issue. Our policy team reviews it within seven working days and responds with a written decision and any next steps available to you.

We use session cookies for login, preference cookies for display settings, and aggregate analytics cookies. You can disable non-essential cookies through your browser settings. Disabling session cookies will prevent you from staying logged into your account.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using our platform complies with the regulations in your specific state or territory before opening or continuing to use your account.